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Internal Consultant

Job ID: R-019271 Date posted: 11/24/2021 Primary Location CA-Remote

Date:  11/3/21

Job Title:  PCS Senior Case Manager

Annual Compensation Range:  

Business Channel/Department:  

Reports to (Position Title):  VP – Insurance/Chief Underwriter

Position Summary: (What is the overall purpose and objective of this position?)

Responsible for the case management and processing of high target new business cases and support of top producers.  The primary responsibility is to ensure all life insurance applications are processed and managed through the underwriting process to maximize the opportunity for timely issuance of policies.

Essential Functions: (List in order of importance and estimate the percentage of time spent.)

1.  Reviews formal and informal new business cases and provides follow-up to the advisor within 24 hours of receipt.

30 %

2.  Provides ongoing case management to pending cases. Follows-up with carrier to ensure receipt of application and any additional outstanding requirements. Handles incoming calls and provides weekly status updates to the PCS Team and advisors.

30 %

3.  Partners with sponsor carrier underwriters and LPLIA Sales/ICS to secure the best offer for the advisor’s clients to ensure the highest placement ratio of contracts.

20 %

4.  Acts independently to resolve issues with minimal guidance.

10 %

5.  Provides guidance and training to other Case Managers to assist in fostering case management best practices and development.  Provide informal leadership activities upon direction of management.

10%

Other Job Duties:

1.  Participates in work or study groups.

2.  Reviews processes for best practices and makes recommendations.

3.  May write procedures for the department

Job Requirements:

Minimum Education Required: Associates/Bachelor’s Degree

  • Minimum Experience Required: (including years of experience):  Five or more years experience as a field underwriting/case management specialist or equivalent work experience with Life Insurance (Term, UL, SUL, Whole Life, VUL, Long Term Care). Experience with Regulation 60, irrevocable Life Insurance Trusts, Buy/Sells, Key Man or other advanced insurance concepts.

Licenses/Certifications Required/Preferred: Insurance Licensing required, LOMA/related industry designations preferred.

Software/Systems Skills Required/Preferred: MS Office Tools preferred, skilled in the use of a personal computer and specialized software, proficient with new business tracking software and imaging systems (e.g. Agency Works, Paperclip, Exam One).

List any Soft Skills required for the position: (Communication, Multi-Tasking, etc.)

Build and foster strong working relationship with senior underwriters of the general agency approved carriers and office staff.  (Results/goal oriented). Excellent written and oral communication skills, strong follow through and sense of urgency, strong relationship building skills and problem solving skills.  Ability to manage multiple priorities and adapt to change quickly and strong organizational skills and attention to detail.

Possible career path for this position: (e.g. senior, supervisor, etc.)

 Management position

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Excited to learn more? If so, then this could be the role for you!  

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 19,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to objective guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously.  Learn more here!

Want to see info on our benefits?  Learn more here.

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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