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AVP, Active Directory/Windows Engineer

Job ID: R-016515 Date posted: 08/23/2021 Primary Location SC-Fort Mill Other Locations TX-Austin

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 19,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to objective guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The Senior Active Directory Engineer will be responsible for the support, implementation, and design of Microsoft Directory Services and Windows-based systems across the enterprise, including directory and identity management solutions. Will resolve and appropriately complete assigned cases, change requests, and is the escalation point for level two and three support issues.  

Responsibilities:

  • Produce enterprise-level designs for Active Directory and Windows File Services for large initiatives following those through to implementation via collaboration with project and support teams.

  • Identify opportunities to innovate, extend and enhance service delivery everywhere possible.

  • Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.

  • Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.

  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.

  • Participate in on-call after-hours support rotation, responding to support calls after- hours/weekends/holidays.

  • Install, configure, and maintain Active Directory and third party software utilities for hardware systems within company operational guidelines.

  • Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.

  • Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.

  • Manage customer satisfaction through effectively communicating and managing customer expectations

  • Ensure compliance with industry standard audit, reporting, alerting for SOX, Cobit, SEC and FINRA controls

  • Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • 7+ years directly working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies, PowerShell & Scripting technologies

  • Expert knowledge in administering Active Directory (AD) and GPO’s

  • Expert knowledge of AD, ADFS, PKI in Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Radius Server

  • Expert knowledge of DNS, DHCP, WINS, DFS, in a Windows 2012/2016 landscape

  • Extensive experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, Citrix) and LAN/WAN/Firewall/VPN network technologies, ITIL, SOX (Various Audit Control and Process

  • 300-level understanding of site component topology, forest operations and topology, the Active Directory distributed file system, file replication services, security, client interactions, and Group Policy

Core Competencies:

  • Strong customer-service orientation.

  • Able to prioritize and execute tasks in a high-pressure environment.

  • Good written, oral, and interpersonal communication skills.

  • Highly self-motivated and directed, with keen attention to detail.

  • Able to communicate ideas in both technical and user-friendly language.

  • Able to research application issues and products.

  • Skilled at working within a team-oriented, collaborative environment.

  • Competent team leadership and employee management skills.

Preferences:

  • Certifications ITIL v3, MCSE 2012

  • Bachelor’s degree in computer science or information systems

  • Knowledge of Microsoft Exchange, Quest Active Roles Server (ARS), LDAP and NetWrix are preferable.

  • Experience with enabling and managing cloud authentication and directory replication is a plus

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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