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AVP – Product Owner, Re-engineering & Automation

Job ID: R-022393 Date posted: 07/28/2022 Primary Location SC-Fort Mill Other Locations CA-San Diego

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you!  

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 19,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

LPL Financial is seeking an AVP – Product Owner, Re-engineering & Automation and execution specialist to join our growing Scale and Digital Solutions team.  This role will be responsible for and support our Automation initiatives. As a Product Owner, they will manage and deliver components of business engagements that identify (process discovery), design (Re-engineering), and work closely with technology to implement automation (RPA and machine learning) solutions for the Compliance, Legal and Risk (CLR) team

Along your teammates, you will work alongside our business and technology partners to identify and analyze business requirements and processes, identify potential automation opportunities, and propose plans of RPA and machine learning executions using LSS framework.

The ideal candidate for this role has a combination of strong business acumen, a consulting mindset, and software, product, and financial knowledge. They will assist with the development and delivery of product solutions, and ensure creative and continuous improvements to our products, with the goal of delighting our advisors and making it easier for our employees to do their work.

What does your success look like in the first 90 days?

  • Immersing yourself in and learn as much as you can about the Compliance, Legal and Risk business, agile methodology and how it’s applied in LPL, product model, the company, and our advisors
  • Bring a fresh perspective, ideas, and critical thinking to how our growing team operates, consistently asking questions and pushing for progress over perfection
  • Work with others in the team, department, and across the company to understand the LPL ecosystem and how it pertains to our strategic plays, business line and product development
  • Understand the current automation solutions implemented in LPL and provide outside perspective and explore enhancing the solutions for additional efficiencies and improved experiences


  • Responsible for leading the process discovery (from the business owner perspective) and drive Eliminate-Simplify-Automate across the different departments of CLR
  • Develop Detail As Is Process Description – PDD (Process Description Document), Detail To Be Automated Process Description – SDD (Solution Design Document)
  • Manage full life cycle implementations - Work with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
  • Provides continuous updates to RPA stakeholders and Product Manager during project delivery
  • Define and maintain an appropriately prioritized backlog of user stories for implementation
  • Work with Product managers, Process owners, and Technology leads to determine scope and priorities for product development cycles
  • Define Releases and Program Increments (PI), as well as participate in PI planning.

We want strong collaboratorswho can deliver an excellent business and technology solutions. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.


  • Deep knowledge of and 5+ years of experience designing and improving processes and project management in the financial services industry - wealth management industry preferable
  •  Lean Six Sigma Black Belt, Design Thinking, or Agile-Scrum Methodology training/certification or related methodology to implement large, complex, technical projects strongly preferred
  • Extensive experience facilitating Kaizen and implementing/supporting a Lean Management System preferred
  • Intellectually curious, with strong analytical skills
  • Thrives in a fast-paced environment.
  • Ability to analyze and develop business solutions tailored to the needs of the client and business user
  • Product management background, experience with digital technologies, such as automation software, document digitization software, and workflow coordination software is preferred
  • RPA tool exposure or Certifications for business analyst and Developer Foundation preferred
  • Excellent communication and collaboration skills with the ability to communicate effectively at all levels of the organization; inclusive of written and verbal communications

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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