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AVP, Security Operations Center Manager

Job ID: R-016000 Date posted: 07/15/2021 Primary Location SC-Fort Mill Other Locations TX-Austin , CA-San Diego

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial is one of the nation's leading financial services companies and a publicly traded company under ticker symbol LPLA.  We support over 18,000 financial professionals—including over 14,000 independent advisors, more than 700 financial institutions, and over 4,000 institutional clearing and technology subscribers. We enable advisors to focus on their clients by reducing the complexity of running their practice and we support their business by offering enabling technology, comprehensive clearing and compliance services, practice management programs and training, and independent research. At LPL, we take care of our advisors, so they can take care of their clients. And Technology is at the center of our mission.

Job Overview:

LPL Financial is currently seeking an AVP, Security Operations Center Manager within its Information Security organization. As part of the Advisor Information Security team, this role is responsible for leading the firm’s advisor security operations team and associated initiatives. The ideal candidate must be able to lead teams in a fast-paced and technically challenging operational environment. This individual will provide strategic insight towards development and growth of the function, as well as drive tactical execution of daily operations. The role requires technical competence and experience managing and mentoring teams within information security.


  • Responsible for the development and maturation of the advisor security operations center and within Information Security

  • Manage a team of analyst’s onsite, offsite contractors and MSSP to monitor and respond to security events 24x7 with on call rotation.

  • Partner with security engineering and content development to develop and tune content, automate repetitive tasks and drive efficiencies to optimize resources.

  • Manage career development for the team, including talent retention, training and mentoring, conducting performance reviews and exhibiting behaviors to be modeled by team members.

  • Serve as the primary escalation point for SOC Analysts, MSSPs and vendors

  • Evaluate and update SOC policies and procedures as appropriate.

  • Develop and maintain metrics and scorecards to measure risk to the organization, as well as effectiveness and efficiency of SOC analysts to ensure adherence with business SLAs

  • Support Investigations as required

  • Liaise with partners across various business divisions and enterprise functions including Technology Risk, Compliance Legal & Risk and Privacy.

  • Reviews and prioritizes security alerts, investigations and escalated matters; ensure all investigations are appropriately scoped and completed thoroughly

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.


  • 7+ years of information security monitoring and response related experience.

  • 3+ years managing resources, including technical staff

  • Experience managing a 24x7 operational environment.

  • Experience understanding of incident response procedures and practices

  • Excellence in communicating business risk from cybersecurity issues.

  • Experience driving measurable improvement in monitoring and response capabilities at scale

  • Experience working with SIEM systems preferably Splunk ES, case management platforms, threat intelligence platforms, security automation and orchestration solutions, intrusion detection and prevention systems (IDS/IPS), Endpoint Detection Solutions, DLP and other network and endpoint monitoring tools.

  • Demonstrated ability to drive organizational change and work with multiple business stakeholders to effect change and improve processes.

  • Mentor/train Security operation Analysts on:

    • Issues request processing and reporting

    • Documentation standards

    • Services (e.g., issues tracking, support) 


  • CISSP, CISM and/or SANS certification a plus.

  • Experience working in the financial services or regulated industry.

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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