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Insurance Training Manager

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Job ID R-025578 Date posted 09/21/2022 Primary Location SC-Fort Mill Other Locations CA-Remote

Do you have expert level proficiency in the life insurance new business process?   

Do you have success building a training program from the ground-up?

Do you thrive in an instructional learning environment teaching others to be the best in their job?    

Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The LPL Insurance Associates team within LPL’s National Sales & Consulting division is looking for an experienced training manager that will create and execute all internal training for our insurance division.  This includes all new hire training as well as additional and ongoing training for existing insurance associates. 

Responsibilities:

  • Partner with internal operations leadership and associates to develop standard operating procedures for all operations job functions  
  • Ensure all internal processes and procedures are fully documented and adhered to
  • Conduct and develop new hire training for all new life operations associates
  • Conduct regular 30,60,90 day reviews to evaluate performance to ensure incorporation of taught techniques
  • Closely monitor the team’s progress to goals, identify any skills gaps and customize training materials to increase productivity
  • Create a best in class onboarding experience for new team members
  • Report to senior leadership on impact of training programs
  • Design, implement and manage educational programs for our operations and sales team using industry best practices, continuously develop new approaches and techniques to learning
  • Work closely with operations and sales team members to identify the challenges they face on-the-job and create tools and materials to increase productivity
  • Collaborate with insurance leaders and internal business unit partners on innovative ways to enhance the effectiveness of all training opportunities
  • Responsible for leading and building out a new training program from the ground up
  • All other duties as assigned by management

What are we looking for?

We want strong collaboratorswho can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • 5+ years of experience in instructional development, adult learning theory, and/or BGA/insurance carrier operations training
  • Expert level proficiency in all life insurance new business and operations functions
  • BGA/Insurance Carrier experience is required
  • Excellent communication and storytelling skills
  • Experience using Microsoft Office or other e-Learning platform
  • BA/BS degree in Business, Communications, Marketing, Finance (or a related discipline) is preferred

Core Competencies:

  • High level of self-motivation is required
  • Proficient BGA experience with iPipline tools is preferred
  • World-leading customer service skills is required
  • Strong organizational skills, attention to detail, and ability to work in a fast paced environment is required
  • Effective communication and writing skills are required
  • Must have a high level of self-awareness and ability to read the audience and adapt style as needed
  • Ability to build rapport quick with internal operations and sales team through understanding the individual and team’s unique needs
  • Positive attitude
  • Commitment to excellence and integrity

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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We take social responsibility seriously.

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