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The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at LPL Financial.As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our recruiters will explain what type of interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions that you have. You can also email us at LPLFinancialHiring@lplfinancial.com.
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Manager, Business Transitions

Job ID: R-024421 Date posted: 07/11/2022 Primary Location SC-Fort Mill

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The Manager of Business Transitions will lead a team of Transition Support Partners and/or Repapering Specialist and be responsible for the strategic direction and execution of all items associated with internal processes for Financial Advisors.  The ideal candidate will have extensive experience with LPL Financial functions, process and service.  

In addition to direct people leadership and providing a world-class client experience, this role includes ownership of strategic project initiatives. The candidate will also possess the ability to work with internal business partners as a high functioning participant or lead on initiatives as a key stakeholder. The candidate will need to drive efficiencies and procedural changes through strategic planning, communication and executing on the goals and initiatives of the department. This position will also require the ability to meet clients in person, participate in Home Office Visits and deliver on expected metrics.  The ideal candidate will thrive in a fast-paced environment, and be able to adapt quickly and easily to change.

Responsibilities:

Coach, mentor, motivate and lead team members through positive influence, action and accountability for their assigned work.  
The candidate must be able to communicate concise and clear expectations to team members and stakeholders in a timely and organized fashion. 
Ability to effectively lead staff through change management and execute on new procedures.
Key escalation point for staff, peer leaders and business partners to quickly identify and handle issues with limited direction from BTP leadership.
Ability to interact with senior leadership including SVP and EVP levels with minimal oversight from VP or AVP.
Supports the discipline of planning, organizing, and managing resourcing, tools and technology required to successfully complete specific project goals and objectives. Define scope, goals and deliverables in collaboration with advisors, senior management, and other applicable stakeholders.
Estimate resources, participants and timelines needed to achieve department goals and determine need for additional staffing resources. Assist BTP leadership in project assignment and actively work with business partners to forecast future volumes to ensure adequate department coverage.  
Partner with other business units to provide perspective and to support onboarding and assimilation of new Advisors into the firm, as well as maintain productive relationships in order to facilitate cross-organizational communications, coordination and transparency. 
The Manager will have direct reports on the team that could include up to levels (Repapering Specialist, Associate Transition Support Partner, Transition Support Partner, Sr. Transition Support Partner), and will address staff concerns, give and receive feedback, and support ongoing training and development.
Manager is responsible for Employee Engagement activities and accountable for direct team engagement levels. 
Proactively engage in the recruiting process by working closely with Business Development to ensure clear communication of commitments and set expectations. Stay abreast of expected recruiting volumes to help ensure adequate Project Management coverage within the department.
Develop and track metrics to help department leadership understand volumes, average project duration, advisor support and scorecards.
Serve as the subject matter expert by participating in Home Office Visits with prospects, providing onsite support as needed (to support advisors and observe staff in real-time), and providing consultation around processes and best practices.
Ability to confidently present in front of medium size groups.

Requirements:

Bachelor's Degree in a Related Field preferred or work experience equivalent
5-7 years of transition experience or advisor-facing required 
Series 7, 24, 65, 66 licenses preferred 
Microsoft Power Point, Excel, and Word required 
Microsoft Project, Access & Visio experience preferred 
Flexibility to travel as required for onsite support 
Self-motivated team player 
Excellent verbal and written communication skills 
Superior Service Skills demonstrated through previous feedback 
Positive attitude and ability to adapt to various situations
Comprehension of  Business Technology applications related to Brokerage and Advisory operations preferred
Salesforce comprehension preferred
Internal Home Office Visit accreditation required (within 90 days of joining)

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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