Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to help develop a cutting edge annuity experience? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!
LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.
Job Overview:
The Annuity Manager co-manages the Annuity Order Entry Trade Desk, and reports to our Assistant Vice President of Trading. The Annuity Order Entry Trade Desk is comprised of over 30 individuals who are supporting inbound phone calls from our advisors regarding placement of Annuity transactions through our Annuity Order Entry System. In addition, the team supports various initiatives across the industry and within LPL to continuously improve and expand our Annuity offering. This includes representing LPL with Carrier Partners and industry contacts, implementing and identifying needed improvements to our processing and interfaces, creating and delivering training content for our advisors, and facilitating testing to support onboarding of new products and capabilities. As a manager, you are leading the team through these items, developing talent within the organization, and establishing team level goals, and collaborating across LPL to deliver an industry leading experience in the Annuity space.
Responsibilities:
You will co-manage the Annuity Order Entry staff which includes all aspects of managing people: hiring, performance management and goal setting, setting daily and weekly team priorities, and developing talent.
Create performance plans, coach employees for improved performance, identify developmental needs and opportunities, recognize staff contributions, motivate employees, ensure clear and consistent communications up and down the organization and complete performance and pay reviews.
Manage and monitor daily work flow to ensure SLAs are met and deliver world class service that delights our advisors.
Lead team in consultative training approach to help advisors gain further value from our annuity platform and capabilities.
Lead the team through continuously improving our annuity experience.
Participating in identifying, supporting and implementing system and process initiates that improve the annuity experience and expand our capabilities.
Provide thought leadership and support to the project request process for the Annuity desk.
Actively manage system defects, create suitable workarounds and ensure system issues are reported tracked and fixed in a timely manner.
Review process workflow for purpose of increasing efficiencies and identifying potential areas for improvement (i.e. ease of doing business).
Ensure compliance with regulatory requirements, anticipate - as well as adapt - to regulatory changes.
Actively review procedures, identify areas of risk and ensure proper controls are in place to mitigate risk through reporting and operational audits.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
Core Competencies:
Commit to owning the customer experience by driving satisfaction to high levels and adhering to our corporate values
MS Office proficiency
Strong leadership skills
Strong client focus
Ability to provide effective feedback
Excellent organizational skills
Strong attention to details
Preferences:
Financial Services Experience
BETA, ClientWorks, ServiceWorks, Nice, Documentum, Electronic Order Entry
Bachelor's degree
Series 7, 24, 63/65 or 66
Annuity knowledge
Pay Range:
$67,200-$100,800/year
The salary range is dependent on a number of factors, including the applicant’s skill, experience, and work location.
Why LPL?
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission. We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.
