Ops SpecialistApply Job ID: R-019416 Date posted: 11/22/2021 Primary Location SC-Fort Mill
Sr Operations Specialist, Account Transfers
The ideal candidate will have a strong attention to detail, excellent verbal and written skills and be a team player with a positive attitude. Responsibilities include reconciling, processing and statusing of transfers. In addition, the senior operations specialist will be responsible for the ongoing assessment, tracking and reporting of quality and accuracy of assigned processes. Provide outstanding service while acting as a resource to internal and external business partners handling escalated items, and assisting with information distribution.
Review, research, reconcile and/or process transfer requests and be able to expedite requests within the service level expectations. Must be able to work at computer workstation for the majority of the day. Attention to detail and problem solving skills are extremely important. Effectively communicate verbal and written pertinent information to Financial Advisors and contra firms on the status of the transfer requests/fails or any additional requirements that may be needed to complete the transfer. The qualified candidate must be able to handle inbound and outbound calls and display utmost professionalism. Assists with questions from internal departments and Service Center as well as assisting with information distribution to various internal and external business partners. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures. Acts as a resource to the department and be able to apply complex knowledge of the overall transfer process for inquiries received from internal and external customers and vendors about the overall transfer process.
Other Job Duties:
- Participation in various projects and/or assignments as required.
- Subject matter expert on operational policies and procedures with extensive experience in mutual funds.
- Bachelor's degree preferred with at least three years related to customer service and mutual fund operations experience.
- Effective Oral/Written Communication, Adaptability, Initiative, Decision Making, Customer Service, Passion for Results, ability to operate with minimal to no supervision
Licenses/Certifications: Series 7, 66 (or S63 & S65), 24 Preferred
Software/Systems Skills: Microsoft Office Suite required, Beta preferred
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
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Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.