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Research Desk Supervisor

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Job ID R-025614 Date posted 09/16/2022 Primary Location SC-Fort Mill

LPL Financial ASK Research provides market, investment, and portfolio advice to our independent advisors. Our mission is to be a trusted partner to our advisors who provide investors with choices to help meet their financial goals. In this endeavor, our sole motivation is to provide stellar due diligence and investment management advice — as a partner for those advisors who manage client assets themselves or as a portfolio manager for those advisors who want to leverage our experience.

Job Overview:

As the manager of the ASK Research Desk, you will build and lead a team of professionals who support our clients via phone and email. The ASK Research Desk is a knowledge base for questions regarding everything our Research team manages. This includes product insights, model construction, market commentary, current economic highlights, platform support, and marketing pieces. The manager of the ASK Research Desk has responsibility for training, inspiring, and engaging team members in a manner consistent with LPL Financial’s values.

Responsibilities:

  • Lead team with integrity, creating an environment where team members feel included, valued, and supported in completing work that energizes them

  • Act as a “Player Coach” and lead by example, with the ability to field advisor calls and emails directly

  • Embody the firm’s mission and values by fostering a culture of engagement, diversity and inclusion

  • Utilize principles of continuous improvement and advisor feedback to streamline and enhance team operating procedures

  • Partner with Research team liaison to assimilate information throughout the team so that the ASK Research Desk remains connected to the evolving Research operating model

  • Results focused, with a strong understanding of how to educate and reinforce

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • 3-5 years’ previous experience within the financial services industry

  • 1+ year of experience managing a team

Core Competencies:

  • Positive, customer-focused attitude and demeanor with desire to provide outstanding service

  • Superior communications skills, both verbal and written, with the ability to cogently explain and discuss financial information to different audiences

  • Desire to contribute to the success and growth of an organization

  • Interest in continued development of analytics to measure effectiveness of team’s efforts

  • Proficiency in Microsoft Office Suite

Preferences:

  • Financial industry or service-related certifications

  • FINRA Series 7 and 66 strongly preferred (if not already held, passing exams to obtain licenses will be required soon after hiring)

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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