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ServiceNow Developer

Job ID: R-002062 Date posted: 03/19/2018 Primary Location SC-Fort Mill

ServiceNow Developer Job Description

We are currently looking to hire a ServiceNow Developer with ITIL and process development experience to contribute toward the success of our technology initiatives within the Service Delivery Management department, which is a part of LPL’s Technology organization.

The ServiceNow Developer is a senior technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. The Developer works across applications, delivers

new functionality and innovative solutions, and supports the entire development lifecycle.

The ServiceNow Platform Developer has a software development background that will be enhanced by ServiceNow System Administration, Advanced System Administration, Scripting, and Application Creation. Qualified candidates will have a strong working knowledge of developing, implementing, enhancing, and managing the Servicenow Platform for a large IT Services group.

Essential Functions:

  • Assists System Administrator with ServiceNow incidents and requests  
  • Designs and develops and documents new ServiceNow Module configurations and services
  • Provides mentoring and guidance for ServiceNow System Administrators
  • Verifies complex business requirements and estimates work effort required through to implementation

Other Job Duties:

  • Ensures continuous collaboration with IT Management and other Technology areas.
    • Attends and participates in meetings concerning Servicenow platform and daily shift turnovers
    • Communicates operational process issues to respective IT staff, management, business units and Relationship Managers
  • Participates in assessing level of effort for ServiceNow requests and enhancements
    • Monitors the Servicenow Platform to provide monthly updates and address issues
    • Ensure technology teams stay involved in the SMC Enhancements through-out the enhancement lifecycle.

Qualifications:

  • Minimum 2 years of ServiceNow development, configuration and advanced system administration experience
  • Experience developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
  • Experience creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs.
  • Experience integrating ServiceNow with internal and external applications such as xMatters, Ariba, Sailpoint Identity, etc.
  • Experience patching and upgrading ServiceNow to recent releases
  • Experience in data acquisition utilizing SOAP & REST
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • Excellent analytical and problem solving skills to resolve technical issues
  • Strong knowledge of the ServiceNow data model and relationships
  • Strong knowledge of ITIL processes
  • Knowledge of Active Directory/LDAP
  • Must have experience developing process documentation
  • Must be able to run tasks down to completion with in required timelines
  • Must be able manage and track multiple tasks.
  • Must be able to take detail notes and track action items.

Additional Information:

  • Experience enhancing the Service Catalog Portal and customizing service catalog requests
  • Experience with HTML, AJAX, Jelly, CSS, jQuery, Bootstrap and AngularJS frameworks
  • Experience with API integrations
  • Experience in ServiceNow implementations
  • Experience with Agile/Scrum methodology, with participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production
  • Experience working in challenging and ambiguous environments
  • ITIL Certification

Additional Requirements:

  • Strong communication skills
  • Ability to work independently or with a team and multi-task in a fast paced environment
  • Self-starter with strong technical skills and ability to learn new technologies quickly
  • Driven and Results Orientation
  • Accuracy and Attention to Detail
  • Client-centric values:
    • A helpful, respectful and personable approach to client and coworker interactions
    • The ability to listen, empathize and respond in a timely manner
    • A client-centric attitude that considers the client’s point of view for all actions
    • Personal pride in delivering exceptional experiences to clients and coworkers
    • An understanding of the importance of consistency and reliability in building loyal client relationships, and a passion for providing both
    • A passion for improving processes so they can be followed easily and lead to excellent results

Our Company:

LPL Financial, the nation’s largest independent broker/dealer since 1996* and the fourth largest broker/dealer overall, serves as an enabling partner to more than 14,000 independent financial advisors and approximately 700 financial institutions. Since its formation decades ago, LPL has focused on one primary mission -- enabling independent financial advisors to bring objective and un-biased financial advice to millions of Americans.

Headquartered in Boston, San Diego, and Charlotte, and powered by more than 3,300 client-centric employees, LPL is financially strong and growing.

Our Culture:

If you join LPL, you will join a culture that believes in delivering a world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees.

We offer competitive compensation and industry leading benefits, including a wellness facility with onsite fitness classes, healthy meal choices, and a walk-in clinic. We support employee financial health through a 401k match, ESPP, and employee discounts. Work/life balance is our foundation and is supported through paid holidays, and paid time off (including time to volunteer). We foster a diverse work environment through Employee Resource Groups and diverse strategic partnerships. 

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please login or create an account to apply to this position. Principals only. EOE

* As reported by Financial Planning magazine, June 1996-2016, based on total revenue.

Location - South Carolina, Ft Mill  

ServiceNow Developer Job Description

We are currently looking to hire a ServiceNow Developer with ITIL and process development experience to contribute toward the success of our technology initiatives within the Service Delivery Management department, which is a part of LPL’s Technology organization.

The ServiceNow Developer is a senior technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. The Developer works across applications, delivers

new functionality and innovative solutions, and supports the entire development lifecycle.

The ServiceNow Platform Developer has a software development background that will be enhanced by ServiceNow System Administration, Advanced System Administration, Scripting, and Application Creation. Qualified candidates will have a strong working knowledge of developing, implementing, enhancing, and managing the Servicenow Platform for a large IT Services group.

Essential Functions:

  • Assists System Administrator with ServiceNow incidents and requests  
  • Designs and develops and documents new ServiceNow Module configurations and services
  • Provides mentoring and guidance for ServiceNow System Administrators
  • Verifies complex business requirements and estimates work effort required through to implementation

Other Job Duties:

  • Ensures continuous collaboration with IT Management and other Technology areas.
    • Attends and participates in meetings concerning Servicenow platform and daily shift turnovers
    • Communicates operational process issues to respective IT staff, management, business units and Relationship Managers
  • Participates in assessing level of effort for ServiceNow requests and enhancements
    • Monitors the Servicenow Platform to provide monthly updates and address issues
    • Ensure technology teams stay involved in the SMC Enhancements through-out the enhancement lifecycle.

Qualifications:

  • Minimum 2 years of ServiceNow development, configuration and advanced system administration experience
  • Experience developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
  • Experience creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs.
  • Experience integrating ServiceNow with internal and external applications such as xMatters, Ariba, Sailpoint Identity, etc.
  • Experience patching and upgrading ServiceNow to recent releases
  • Experience in data acquisition utilizing SOAP & REST
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • Excellent analytical and problem solving skills to resolve technical issues
  • Strong knowledge of the ServiceNow data model and relationships
  • Strong knowledge of ITIL processes
  • Knowledge of Active Directory/LDAP
  • Must have experience developing process documentation
  • Must be able to run tasks down to completion with in required timelines
  • Must be able manage and track multiple tasks.
  • Must be able to take detail notes and track action items.

Additional Information:

  • Experience enhancing the Service Catalog Portal and customizing service catalog requests
  • Experience with HTML, AJAX, Jelly, CSS, jQuery, Bootstrap and AngularJS frameworks
  • Experience with API integrations
  • Experience in ServiceNow implementations
  • Experience with Agile/Scrum methodology, with participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production
  • Experience working in challenging and ambiguous environments
  • ITIL Certification

Additional Requirements:

  • Strong communication skills
  • Ability to work independently or with a team and multi-task in a fast paced environment
  • Self-starter with strong technical skills and ability to learn new technologies quickly
  • Driven and Results Orientation
  • Accuracy and Attention to Detail
  • Client-centric values:
    • A helpful, respectful and personable approach to client and coworker interactions
    • The ability to listen, empathize and respond in a timely manner
    • A client-centric attitude that considers the client’s point of view for all actions
    • Personal pride in delivering exceptional experiences to clients and coworkers
    • An understanding of the importance of consistency and reliability in building loyal client relationships, and a passion for providing both
    • A passion for improving processes so they can be followed easily and lead to excellent results

Our Company:

LPL Financial, the nation’s largest independent broker/dealer since 1996* and the fourth largest broker/dealer overall, serves as an enabling partner to more than 14,000 independent financial advisors and approximately 700 financial institutions. Since its formation decades ago, LPL has focused on one primary mission -- enabling independent financial advisors to bring objective and un-biased financial advice to millions of Americans.

Headquartered in Boston, San Diego, and Charlotte, and powered by more than 3,300 client-centric employees, LPL is financially strong and growing.

Our Culture:

If you join LPL, you will join a culture that believes in delivering a world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees.

We offer competitive compensation and industry leading benefits, including a wellness facility with onsite fitness classes, healthy meal choices, and a walk-in clinic. We support employee financial health through a 401k match, ESPP, and employee discounts. Work/life balance is our foundation and is supported through paid holidays, and paid time off (including time to volunteer). We foster a diverse work environment through Employee Resource Groups and diverse strategic partnerships. 

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please login or create an account to apply to this position. Principals only. EOE

* As reported by Financial Planning magazine, June 1996-2016, based on total revenue.

Location - South Carolina, Ft Mill  

Our Company:

LPL Financial, the nation’s largest independent broker/dealer since 1996* and the fourth largest broker/dealer overall, serves as an enabling partner to more than 14,000 independent financial advisors and approximately 700 financial institutions. Since its formation decades ago, LPL has focused on one primary mission -- enabling independent financial advisors to bring objective and un-biased financial advice to millions of Americans. 

Headquartered in Boston, San Diego, and Fort Mill, and powered by more than 3,300 client-centric employees, LPL is financially strong and growing.

Our Culture:

If you join LPL, you will join a culture that believes in delivering a world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees. 

We offer competitive compensation and industry leading benefits, including a wellness facility with onsite fitness classes, healthy meal choices, and a walk-in clinic. We support employee financial health through a 401k match, ESPP, and employee discounts. Work/life balance is our foundation and is supported through paid holidays, and paid time off (including time to volunteer). We foster a diverse work environment through Employee Resource Groups and diverse strategic partnerships.  

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please login or create an account to apply to this position. Principals only. EOE

*As reported by Financial Planning magazine, June 1996-2017, based on total revenue.

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