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Senior Microsoft Engineer

Job ID 5719BR Date posted 03/24/2017
Job Description
Desktop Engineer - SCCM

Company Profile:
LPL Financial is the nation’s largest independent brokerage firm with more than 14,000 independent financial advisors in more than 4,000 branch offices nationwide.  LPL Financial has been ranked the number one broker dealer in its class consistently over the past 10 years.  Financially strong and growing, its corporate offices are in Boston, San Diego, and Charlotte. 

Position Summary:

The Desktop Engineer will design, build, test, deploy, and support the corporate desktop image and desktop management solution.  This includes packaging, testing, and deploying both system and application updates to the end-user environment;  creation of new desktop deployment strategies;  execution of inventory management processes of end-user hardware and software assets;  comprehensive administration of the desktop environment; testing and evaluation of new hardware models;  improvement of the desktop lifecycle;  and provision of support for L2 issue escalations/tickets. This engineer will provide senior level support for SCCM, AD, Group Policies, and software distribution and management on the desktop.  Other responsibilities include:
Essential Functions:
  • Provide Level 2 and Level 3 support in a primarily Microsoft environment. 
  • Maintain desktop standards, knowledge base, and system documentation.
  • Create, maintain and administer standard image, deployment, management, and monitoring capability.
  • Perform planning, design and implementation of workstation hardware, software, and application upgrades and rollouts. 
  • Work closely with Network and Systems Engineers to gain knowledge of network topology, profiles and tasks within a Windows based back end environment. 
  • Provide systems / OS support for a large application portfolio.
  • Deliver assigned projects, on time and within budget. 
  • Research and evaluate desktop capabilities and tools as required to ensure functionality is available to support business initiatives across the organization. 
  • Evaluate and recommend emerging technologies. 

Qualifications:
  • 6 years of related technology experience
  • Excellent verbal and good written communication skills
  • Outstanding customer service skills
  • Experience in multi-sourced environments a plus
  • Microsoft and related certifications a plus
  • Security / GPO / AD experience a plus

Job Requirements:
  • 3+ years of SCCM 2012 experience, as well as prior experience in an SCCM Administrator or Desktop Engineer role.
  • Must have a solid background with desktop image development and workstation deployment.
  • Solid Windows O/S knowledge and expertise, including Windows 10 experience.
  • Comprehensive desktop support and mobile device background is required.
  • Systems / OS support for a large application portfolio in an enterprise environment required.

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