Job ID R-027857 Date posted 01/16/2023

LPL Financial technology team is looking for a proven leader who has established and matured the Site Reliability Engineering (SRE) function ensuring reliability and performance of organization’s systems and applications.

Are you a passionate process-oriented leader who drives operational excellence through standardized frameworks and automation? Are you an experienced leader who has promoted the vision of SRE and helped transform the production operations function within the organization? Do you have demonstrated experience establishing the KPIs, reporting, executed under pressure to deliver capabilities improving the overall availability?

If yes, then this could be the role for you! 

We have an exciting opportunity to join our Technology organization as SVP, Technology responsible for Site Reliability Engineering function. As a leader you will be responsible for maturing the operations function delivering “always on” platforms while enabling accelerated agile product delivery supporting our Advisors and their Clients. As a trusted technology partner, you will drive the outcomes and help provide transparency on the execution.

Responsibilities:

• Develop roadmaps, plans and metrics that communicate the operational excellence vision/progress. Sets a high bar for results through continuous learning and high degree of automation reducing manual operations across all layers.
• Partner with Development and Operational teams to ensure the products are designed with reliability and performance in mind promoting Operational Excellence.
• Responsible for financial planning/allocation and staffing decisions with the focus on reduction of operational expense through early detection automation.
• Promote the vision and drive organizational transformation through establishing/maintaining relationships with key stakeholders across the organization, including engineering, operations, and management.
• Create best-in-class reports and prepare presentations related to LPL’s Operational Excellence that are SVP+, C-Suite, and Board ready.
• Collaborate across the firm to maintain alignment on Operational Excellence vision, strategy, and performance to goals, approaching strategy with an entrepreneurial mindset, leveraging critical thinking.
• Create and promote the culture of continuous learning implementing changes preventing recurrence and enabling actions for early detection and self healing.
• Coach, mentor and lead a high performing team with direct and indirect responsibility to deliver on the objectives.

What does your success look like in the first 90 days?

Learn the LPL business functions, gather an understanding of the technology landscape and operational support functions. Meet with the executive leadership across technology and business to gain insights into the priorities (OKRs), opportunities to help frame the strategy to drive Operational Excellence. Share a vision for the team on transformational possibilities driven by automation, advanced monitoring/alerting and self healing.

What are we looking for?

We want visionary leaders who collaborate effectively across the departments and obsess on delivering delightful experiences at scale for our Advisors and Investors. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement. A leader who promotes an inclusive and fun culture.

Requirements:

• 12+ years of experience in technology leadership roles that span across product development, and operational support leadership roles preferably within a financial service or related FinTech firm.
• 7+ years of developing, cultivating, and leading strong, high-performing teams.
• 3+ years in Operation support role leading SRE transformation.
• Ability to create a strategy/plan that articulates and incorporates compelling Operational Excellence vision.
• Expert communication skills, both written and oral, with ability to create/present executive presentations and serve as one of the recognized subject matter experts on the team.
• Demonstrate business acumen and the ability to interact with senior leaders, including developing, presenting, and gaining approval on any business cases and funding requests.
• Flexibility and organizational change management experience.
• The ability to work in a cross-functional team and drive outcomes without having direct authority.
• Actively anticipates, identifies, and manages risks within position scope and at the company.
• Expert consensus-builder who drives change across initiatives within and outside direct accountability and evaluates solutions to the most complex business challenges.

Core Competencies:

• Strong operational experience on large complex environments.
• Strategic leader who anticipates the future, inspires the team to deliver reliable platforms that enable delightful experiences at scale and within established timelines/budget
• Ability to synthesize complex solutions into easily implementable solutions paving the way for incremental delivery.
• Data driven leader who establishes OKRs, KPIs and inspires the delivery of customer centric solutions.
• Excellent people leader who leads by example and has demonstrated experience building highly effective teams

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously.  Learn more here!

Want to see info on our benefits?  Learn more here.

Pay Range:

$189,400-$284,100/year

The salary range is dependent on a number of factors, including the applicant’s skill, experience, and work location.

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.