Job ID R-026236Date posted 10/10/2022Primary Location SC-Fort MillOther Locations MA-Boston , CA-San Diego
Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!
Excited to learn more? If so, then this could be the role for you!
LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 19,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to objective guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.
The Vice President, Assistant General Counsel in the firm’s Early Dispute Resolution (EDR) group is responsible for a broad range of in-house legal services, with primary focus on responding to investor complaints, including both sales practice and operational complaints, collaborating on regulatory inquiries and resolving customer complaints before they escalate, and defending the firm and its advisors prior to litigation. Responsibilities also include rendering legal advice and counsel to the company and business units while working to achieve equitable resolution of claims.
This role will report to a Senior Vice President, Associate General Counsel within the Litigation and Regulatory group of the firm’s Compliance, Legal and Risk Department. The role will require frequent interaction with the firm’s compliance, operations, and supervision teams as well as other groups Legal. The successful candidate will have a business-oriented approach and mindset in developing and delivering legal solutions.
Possess superior judgment and aptitude for evaluating and addressing investor complaints in a timely and substantive manner, as well as ensuring compliance with all FINRA regulatory reporting requirements that relate to investor complaints.
Provide effective Regulatory Reporting of customer complaints
Knowledge of brokerage account regulations and compliance.
Evaluate legal, financial, regulatory and reputational risk and escalate to senior management as needed.
Coordinate with compliance, legal and risk partners and other business units as appropriate.
Ability to adapt quickly to changing environments and independently manage significant investor complaint case load assignments.
Handle client contact in a professional, courteous, and confidential manner.
Ability to work independently with minimal supervision.
Ability to efficiently handle case assignments, take on committee responsibilities and competently converse on matters related to litigation and/or resolution.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Juris Doctor degree required
Admission in good standing to a State Bar
Minimum of five years’ experience working in-house at a broker/dealer, securities related regulatory entity, or a law firm, and preferably significant exposure to litigation practices and procedures
Experience managing a team of attorneys and/or legal staff is a plus
Excellent dispute negotiation skills
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission. We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.