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The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at LPL Financial.As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our recruiters will explain what type of interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions that you have. You can also email us at LPLFinancialHiring@lplfinancial.com.
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Analyst - Business Management

Job ID: R-023578 Date posted: 06/14/2022 Primary Location NY-Remote

Business Analyst – IAS Relationship Management

Location:                    Remote

Reports to:                Senior Vice President – Enterprise - Independent Advisor Services

Team:                          Relationship Management

Division:                     National Sales & Marketing

Band:                           5

Analyst Role description:

Business Analyst

Responsible for executing existing processes and performing data analysis to identify trends and opportunities to make platform and process improvements and reduce operational risk. Your ability to work with complex data sets using multiple software applications, creative problem solving, teamwork and technical skills will help you excel at this position. The role blends expertise in process management along with data and analytics and a passion for delivering results in order to advocate for your team-mates and our clients.

Essential Duties

  • Use data to identify trends and opportunities to make platform and process improvements and reduce operational risk
  • Define and monitor Objectives and Key Results (OKRs)
  • Prepare internal and external data sets, reports and benchmark data using a range of available sources
  • Triage, analyze, and resolve service issues and service recoveries
  • Work with squads and production support functions to drive root cause analysis and mitigate issues across a range of topics.
  • Collaborate with technology and business teams to deliver high-quality solutions for business problems
  • Reduce overall risk for the product by recognizing areas of exposure and recommending and implementing controls to mitigate them


The Expertise And Skills You Bring

  • Outstanding analytical, conceptual thinking, and problem-solving capabilities including synthesizing findings and developing practical and realistic recommendations
  • Strong communication skills and proven ability to discuss and present ideas to colleagues and business partners to influence decision making
  • Strong project management skills with ability to take ownership of a business issue, lead triage and resolution discussions with a sense of urgency, communicate client and participant impact to Legal, Risk, Compliance and appropriate business partners and see resolution of issue through to completion
  • Experience building visualizations to drive strategic business decision making, and empower teams with self-service analytics
  • Expertise with enforcing and documenting existing processes, along with identifying new ones to improve efficiency.
  • Experience with CRM, workflow and data visualization systems such as Salesforce, Tableau, G-Suite/Smart-Sheet
  • Ability to identify trends and opportunities allowing the team to make platform improvements and reduce operational risk
  • Flexibility to manage multiple projects and reprioritize in a fast-paced environment
  • Self-motivated, able to take initiative and achieve strong results in an environment where collaboration is required
  • Passionate about the strategic use of data to drive business results
  • Demonstrated intellectual curiosity, initiative, and a passion for learning new skills and capabilities

Required Qualifications

  • Bachelor’s Degree in relevant field preferred
  • FINRA Series 7, 63, 65 (or 66) preferred


Experience

  • 3-5 years’ experience in financial services preferable in sales and/or client service/relationship management 
  • Knowledge of client segment, organization, product, industry and end customer
  • Demonstrated knowledge of RIA products and services
  • Ability to effectively analyze situations, applying solutions to achieve resolution
  • Ability to identify and balance the needs of multiple stakeholders
  • Project & Process management experience preferred

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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