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Desktop Engineer

Job ID: R-024085 Date posted: 07/26/2022 Primary Location CA-San Diego Other Locations TX-Austin , SC-Fort Mill , CA-Remote

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients

Job Overview:

The Desktop Engineer will be responsible for planning, configuring, testing, deploying, reporting on and supporting the corporate desktop image (Mac and Windows OS), proprietary and 3rd party application packages, application and OS update/patch management (Mac and Windows OS) and desktop configuration management solutions (SCCM, Intune, JAMF). 


  • Package, test, and deploy system and application updates/patches to the end-user environment
  • Comprehensive administration of the desktop environment
  • Evaluate and test new hardware and software
  • Provide Level 2 and Level 3 endpoint technical support in a primarily Microsoft Windows 10 environment
  • Escalation support including VIP (executive) issues
  • Maintain desktop standards, knowledge base, operating procedures, guidelines and system documentation
  • Create, maintain and administer standard corporate image, deployment, management, and monitoring capability
  • Perform planning, design and implementation of workstation hardware, software, and application upgrades and rollouts through SCCM
  • Provide systems / OS support for a large application portfolio
  • Deliver assigned projects on time and within budget
  • Research and evaluate desktop capabilities and tools as required to ensure functionality is available to support business initiatives across the organization
  • Build automation into daily processes to improve the Ease of Doing Business with ourselves
  • Adhere to existing Change and Problem Management Processes

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.


  • 2+ years of experience with end user computing technical support in a Windows environment

  • 1+ years of SCCM 2012/2016 experience in an SCCM Administrator or Desktop Engineering role
  • 1+ years of experience with Active Directory and GPO management
  • Application support experience (Windows/Mac OS) for a large application portfolio in an enterprise environment required
  • Experience with application and OS patch management in a medium to large size corporate environment with multiple client sites preferred using tools such as SCCM, WSUS, and Intune

Core Competencies:

  • Ability to provide exemplary high touch customer service skills, problem resolution, and support for internal customers and external advisors
  • Demonstrable and adaptable scripting and development knowledge (PowerShell, VBScript, Batch, etc.)
  • Strong business, technical and analytical abilities and ability to use advance problem solving to find answers for customer issues
  • Self-starter with the ability to effectively work with minimal supervision
  • Ability to manage multiple end-user support and business as usual requests effectively
  • Ability and willingness to work nights, weekends, and On-Call support
  • Excellent work ethic; must be able and willing to be a productive, reliable, and collaborative team member with the One Team on One Mission mindset


  • Some experience delivering SCCM and other related tool solutions for patch deployments, tracking, reporting, and remediation preferred
  • Some experience deploying, administering, and maintaining disk encryption technologies, preferably BitLocker
  • Some experience with application packaging and distribution using tools such as AdminStudio or Wise
  • Some experience with application virtualization and delivery using VMWare, Citrix and similar VDI technologies
  • Understanding of Security, TCP/IP, DNS, DHCP concepts is a plus

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.

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