VP, Product ManagementApply Job ID: R-003130 Date posted: 07/05/2018 Primary Location SC-Fort Mill Other Locations CA-San Diego
As Relationship Manager, you will not only focus on the Product but also the Relationship Management function and have alignment with your business partner(s). This role will focus on our business leaders and increasing stakeholder satisfaction. You will focus on the competencies that are business and customer-facing. This extends from increasing the profitability of existing products to developing new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a unique blend of business and technical savy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the business to understand their challenges and opportunities, and find innovative solutions within and outside of LPL to solve for them. You will work with an engineering counterpart to define product release requirements. You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, occasionally working with the sales channel and key customers.
Build on the culture of “Partnership” between Business and Technology – One Team
Technology advocate – act as an advocate for your business partners
Business Evangelist - educate the technology teams on the business, and where they are going
Provide Transparency into technology progress and expense to cultivate an open and honest relationships
Act as Technology Sponsor on each Strategic Effort for that line of business
Provide Vendor Management on various technologies – OWN that relationship
Ensure the Products that serve our customers are Teflon coated and have growth plans towards industry leading
Advisor communication and response management: Manage a triage of advisor feedback, questions, and escalations across the product management team; document resolution, manage advisor calls and communication
Partner closely across the existing product team to understand the broad suite of technology capabilities combined with deep understanding of advisor needs to effectively execute on raising advisor sentiment through delivered feedback, advisor communication, incident management & analysis, and validated requirements and capabilities
Client Management & Communication: Effectively understand and manage relationships and communications with financial advisors
Market Identification: Competitive Analysis, Market Analysis, Product Positioning, SWOT Analysis, Personas, Adoption Metrics, Market Segmentation
Product Definition: Roadmap, BRD, Epic Journeys, User Stories
5-10 years Product Management experience
A track record of innovative thinking and problem solving
Financial Services experience
Product management experience within and agile delivery framework
Track record of delivering in Agile software development methodologies
Passion for delivering the best client experience both internally and externally
Demonstrated ability to work independently and collaboratively with all levels of staff and management across multiple partner teams
Exemplary collaboration, interpersonal, and presentation skills
Superior skill and ability in multi-tasking and appropriate prioritization
Ability to effectively respond to dynamically changing work environment and to positively influence business outcomes
About LPL Financial:
LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL and its affiliates have more than 3,700 employees with primary offices in Boston, Charlotte, and San Diego.
If you join LPL, you will join a culture that believes in delivering a world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees.
We offer competitive compensation and industry leading benefits, including a wellness facility with onsite fitness classes, healthy meal choices, and a walk-in clinic. We support employee financial health through a 401k match, ESPP, and employee discounts. Work/life balance is our foundation and is supported through paid holidays, and paid time off (including time to volunteer). We foster a diverse work environment through Employee Resource Groups and diverse strategic partnerships.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please login or create an account to apply to this position. Principals only. EOE
*As reported by Financial Planning magazine, June 1996-2017, based on total revenue.